Escalation management is essential in complying with Service Level Agreements. Escalation rules can be set up on all items such as bugs, CRQs, tasks or requirements. The Kanban board can be configured to show issues in escalation that meet the
Read ourMedtronicCustomerCase StudyCLICK HERE
Market analytics
Managing Escalations and SLAs
Escalation management is essential in complying with Service Level Agreements. Escalation rules can be set up on all items such as bugs, CRQs, tasks or requirements. The Kanban board can be configured to show issues in escalation that meet the