Enhance product quality by connecting your users and internal processes
Whether you’re working on software embedded in medical devices, or a fun mobile application, your ultimate goal is similar: you need to make sure that your product fits the requirements of its end users. That is the objective of the entire application lifecycle, from managing requirements all the way to testing and quality assurance measures.
Developing software, however, doesn’t end when the product is released. Operations teams continue to make sure the product works reliably, and work to handle issues (bugs, change or feature requests, etc) submitted by users. Moving product quality concerns and measures upstream in the development lifecycle helps achieve higher product quality. This process ultimately connects your customers with your organization, and your internal processes.