How can I evaluate the codebeamer solution before purchasing it?
Download codebeamer free for Windows or Linux, or start a cloud-hosted SaaS evaluation. Your 30-day trial starts when you download & install codebeamer, or when you register your first user on the SaaS trial. The free trial version allows you to start a project in which you can use all of codebeamer’s features with 25 users. The trial version expires in 30 days.
Alternatively, you can simply request a web demo to learn more about the benefits and features of codebeamer via a 1-on-1 web meeting or call.
If you’re interested in any of our dedicated industry templates (Medical, Automotive, Avionics or other), please get in touch with us for a free 30-day evaluation instance.
Where can I find the product documentation?
Our Knowledge Base is a comprehensive resource on using codebeamer: https://codebeamer.com/cb/wiki/8267
Where should I send my feature request?
How is the software distributed?
codebeamer solution is available through HTTP download only. We don’t sell our software on CD, DVD or in any other format.
What are the deployment options?
For commercial purposes, your codebeamer solution can be installed on your server, behind a firewall. Alternatively, we also offer an SaaS cloud-hosted version of codebeamer. For more information, please feel free to send a request to firstname.lastname@example.org.
Purchasing and Licenses
How do I purchase codebeamer (any license plan)?
Our sales team will be happy to guide you through the simple process of purchasing codebeamer. After choosing the license type that best suits your needs, you’ll be asked to fill in a quote form. Once submitted, a quote will be generated and sent to your e-mail address. Please print and sign this document, and send it back to us via e-mail, fax or regular post to place your order. Shortly after receiving your quote request, our sales team will forward you all the necessary payment details, and you’ll also receive a temporary license code that you can use to start working with codebeamer right away.
What payment methods can I use to purchase codebeamer?
You can pay by invoice through bank transfer to our account. Our sales team will guide you through the payment process so as to ensure that the process is fast and convenient.
Do I need to buy the whole ALM or can I buy separate modules?
You have the option to buy the complete ALM solution including all modules and features, or you can choose one of three other bundles depending on your requirements. Please contact us for more information.
What is the difference between named and floating licenses?
With named licenses, each and every user needs to be named and granted a license. Floating licenses, on the other hand, allow a pool of users to share the purchased number of floating licenses. As long as a floating license is available (e.g. the number of users currently logged in is lower than the number of floating licenses purchased), any user can access codebeamer. Many of our customers combine named and floating licenses.
Can I combine named and floating licenses?
Yes, it is possible to combine named and floating licenses. For instance, you can purchase named licenses for your developers, floating licenses for all your other teams, and an additional set of 10 Reviewer licenses for your customers. This ensures that all stakeholders have access to your projects at all times.
What is the default time out for floating licenses?
The default time-out period for a floating user session is 90 minutes. When you log out, your session will be immediately free for others.
Can I change floating to named licenses and vice versa?
Yes, you have the option to make adjustments regarding the ratio of named and floating licenses within 6 months of your purchase date.
How am I going to receive my License Code?
Shortly after receiving your quote request, our Sales team will send you a temporary License Code via e-mail. You can use this code to start working with codebeamer ALM right away. Once we have received payment, you will be given a new, final License code for your purchased codebeamer license.
Can I use the licenses from any location?
Yes, you can use the licenses from any country, continent, time zone and location.
Is there a minimum number of licenses to purchase?
Yes. When starting a new license, a minimum of 10 licenses have to be purchased (RM, SD, QA&TM, or ALM). There’s no minimum when upgrading an existing license. Please contact us for a custom quote.
How do I know when my license expires?
Notifications will be sent to you via e-mail well before your license expires. You will also receive notifications within codebeamer to extend your license. If your license is about to expire, simply reach out to our sales team at email@example.com to extend your license.
What happens if I change my server?
You can migrate your codebeamer instance using a new license code for your new host ID. Please contact our sales team for assistance.
Do you offer any discounts?
Yes, volume discounts may apply, and we also offer discounts on license prices for academic institutions. Feel free to contact us for a custom quote.
Can I upgrade from a previous version to newer versions of codebeamer?
If you have a valid Software Subscription & Support Agreement, you will be able to upgrade to the latest version of codebeamer.
What are Reviewer users?
The Reviewer license behaves like a named license that allows access to requirements only. Reviewers can comment on or change the status of requirements. However, Reviewers can’t create or modify requirements.
Ordering and Tax
Are taxes included in the price list found on your website?
Our prices are listed in Euros and in US Dollars on our site. Tax is not included in these prices. The actual tax will be displayed on the final invoice in the same currency. According to EU tax legislation, we collect VAT from customers outside of the European Union, and also from customers within the European Union that fail to provide a valid VAT ID.
Is VAT refundable if I provide my VAT ID after ordering?
Yes, VAT may be refundable. Please provide your VAT ID on your order.
What kind of trainings are available?
We organize regular free webinars to provide useful knowledge and usage tips. Additionally, we provide web training sessions and on-site trainings and workshops for additional fees. Our comprehensive Knowledge Base and useful How-to videos are also helpful in getting you up to speed with codebeamer’s use. Make sure you sign up for our newsletter to receive information about upcoming webinars & events.
How can I get regular version announcement?
What does it mean that codebeamer ALM is a TÜV-certified solution?
TÜV NORD’s “Trusted Tool” certification reassures users working on safety-critical products that codebeamer is an adequate solution to support development in accordance with the requirements of IEC 61508 and ISO 26262. This TÜV certification also helps reduce the amount of work needed to qualify and verify our ALM tool as it is being used for development in safety-critical areas.
We use all the information and data you provide us with directly, and we collect from you when you use our services, to:
- Provide you with customer support service
- Invite you to our events and webinars
- Inform you about our latest releases and other news
- Ask for your feedback to improve our services
We don’t share your personal information or data with other people or third-party organizations. We might only share information if:
- Intland Software is merged or sold to another company
- To protect and defend the rights and property of Intland Software
- When required by law.