codeBeamer is an excellent, enterprise class collaborative software development platform. The Intland professional services team provided excellent guidance in making our computer telephony integration (CTI) business requirement a success.
Due to codeBeamer’s organically integrated ALM functionality that spans the entire lifecycle, our ALM platform is able to connect customer feedback and the process of development.
Implementing DevOps means that your development and IT operations teams are going to be working together more closely. Their goals will be aligned to make sure the end product is reliable, and that as many potential issues are covered early on in the process of development as possible.
DevOps helps you achieve more frequent releases & deployment, lower chances of product/project failure resulting in a higher level of user satisfaction, increased efficiency through automation, and the scalability of operations processes.
Similarly, the user aspect of operations should be incorporated in development. Accommodating user feedback in the process of development is a challenge. The way you manage customer-submitted issues can greatly affect customers’ experience, and therefore, the perceived value of your product. codeBeamer’s Service Desk feature helps enhance both product quality and user experience by connecting your users to your internal processes.
Plan your entire development process with codeBeamer’s Release Planner using releases, sprints and subreleases. Assign artifacts (user stories, requirements, tasks etc) to releases. Pull filterable coverage analysis & statistics for any of your releases.
Continuous Integration & Delivery
Take advantage of continuous integration & delivery using codeBeamer’s support for build and deployment automation (via Jenkins, or using any custom integration via REST API). Deploy new projects to a test server before moving them to the production environment, further increasing the reliability of deployed versions.
Issue, Escalations, and SLA Management
Manage support & escalation using codeBeamer’s issue management functionality. Create bugs and change requests in a traceable manner, define custom workflows for them, and trigger automatic notifications.
Use highly configurable Kanban boards to visualize, manage, and monitor issues. Simply drag and drop cards to move them between stages of their respective lifecycles. Enforce escalation rules to ensure that all issues are addressed in a timely manner.
Configure a user-friendly interface for your customers to submit bugs, change requests, feature suggestions, etc. Manage these issues in a centralized, integrated manner throughout their lifecycle, all within codeBeamer ALM. Incorporate user feedback in product development to enhance product quality and user satisfaction.
Build your own project dashboards by defining custom queries to draw lifecycle data, and visualize that data on custom-configurable reports to support analysis and decision making. Share data & knowledge among team members and with external stakeholders. Enhance collaboration and information sharing between teams via comments, attachments, triggered notifications, permission control and more.
Open Interfaces & Integrations
Configure codeBeamer ALM to fit any kind of proprietary scenario. Take advantage of codeBeamer’s REST API for custom integrations, and out of the box integrations with Jenkins, JUnit, JMeter, Selenium, HP-QC, BMW-QC, JIRA®, Bugzilla, Mantis, Google Testing Framework, QA Systems’ Cantata®, VectorCAST®, and more. For a full list of integrations, see our Integrations page.