Category Archive for "ITIL-ITSM"

ISO20000 + SAFe 4 DevOps

Why ISO 20000 Escalation Management Is SAFe With DevOps.

To be ISO 20000 certified is good for business, why?  Because the ISO 20000 service management system (SMS) is the defacto standard for enterprise IT Services Management (ITSM); and as such is not only a sign that the service is

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