Challenges of Development and IT Operations in Aviation

January 24, 2014

aviation-168x168 Challenges of Development and IT Operations in Aviation blog Airlines and the aviation industry as a whole are heavily reliant on large scale, robust, mission – critical applications. Fierce competition among national airlines, charter companies and cheap carriers has resulted in extreme cost reduction pressure on all areas of airline operations including IT. Although cost cutting is a must, both safety and security still remain the most important factor for the industry and must not be compromised.

The following questions have to be addressed by airlines’ IT Managers:

  • How to stay efficient under cost pressure?
  • How to handle the priority of systems safety and performance?
  • How to manage innovation and updates to provide more advanced services onboard and on the ground?

Due to the large number of application running at airlines the management of change requests, bug fixing and new releases are usually top priority. A holistic Application Lifecycle Management (ALM) system can provide full traceability on changes from definition across development and to release. Applying standards, like ITIL, ISO 27000 support the availability, security and high level services for all users.

Innovation, like development of new features for entertainment, better usability, easier access to flight information and ground services generate further challenges for the IT.

Therefore ALM tools in the aviation industry have to support:

  • Standardization and compliance with standards
  • Full traceability on developments and change requests
  • Professional release management and release maintenance
  • High level testing and QA features
  • Innovation framework for new innovations (Demand-Requirements-Development)
  • Collaboration framework for more efficient operations

Lufthansa Systems is using codeBeamer ALM tool, a fully customized version for the specific corporate processes. How is it supported please check Lufthansa Systems’ case study here.

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Reka Moksony

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Reka is an economist with an MBA and 10+ years of experience in ICT with ERP, SCM, web, and mobile applications, as well as skills in international business development, consulting, and project management. You will find her blog posts on a variety of subjects from application lifecycle management and software quality standards to Agile methods.

Reka Moksony has written 42 posts for Intland Software.

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