IT Business Services
CodeBeamer as IT Business Service Management edition “Participate” was designed to break down communication silos between software-systems engineering teams and IT service. It also enables managers, employees and people outside the company to collaborate and to manage IT assets and service level agreements (SLA). Cross functional teams can work together seamlessly eliminating the communication silos, to produce and to share content securely.
- Incident and Change Management
- Service Level Agreements (SLAs) Management
- Change management
- Asset management (CMDB)
- Configuration(CMDB) and Knowledge management
- Full traceability and visibility for the entire process
- 100% Web based, quick to adapt, scalable, extendable, secure
